![]() ![]() Delete the files in the folder (You might not be able to delete all the files). It would bring up the temporary files folder.Type %temp% in the run box and click Ok or hit the Enter button.Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,.Delete all the instances of your printer listed in devices and printers.You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there if any.Go to devices and printers, select any printer listed there and you will get some options on the top.(Right-click on the Windows button to access device manager) ![]() Check in device manager, if the printer is listed there, please delete it.Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.).If it copies fine, then uninstall the printer software from the root level and reinstall it by following these steps: Make 2 copies directly from the printer without any communication from the computer. DId you try to make copies directly from the printer and check if it copies correctly?. ![]()
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